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Tourist office

BIT Aix

Are you looking for something quirky, recommendations and personalised advice that takes your preferences into account?

Our Aix-les-Bains - Riviera of the Alps experts are local to the area, and will share with you their experiences and favourite haunts.

Contact an expert

OUR ‘PLUS’ SERVICES

Make your holidays easier

We have reserved your tickets and guided tours to the main tourist attractions in the area, as well as tickets for unmissable events during your trip: festivals, concerts, plays and dances...

Download the programmes

Take some of 'Aix les Bains Riviera des Alpes' home with you

There’s a whole range of well-being products to treat a friend (or yourself!), for a souvenir of your holiday or everyday essentials (something sweet and local produce, games, books, guides, and more!)

Stay connected

Do you struggle to stay offline, even on holiday? We offer free Wi-Fi at all our information points.

Once you're here, go to our mobile site for more advice and contact.

 

OUT LOUD

Do you need to contact us by telephone? Call us on 04 79 88 68 00.

 

LET'S MEET UP

Wherever you are, we will be there.

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Permanent Tourist Information offices


Aix-les-Bains, Information centre (town centre)
40 Allée du Grand Passage

November to April : Monday to Saturday from 9am - 12.30, and from 2pm - 5.30pm. Closed on public holidays.
May, June, September, October : Monday to Saturday from 9am - midday and from 2pm - 6pm. Sunday and bank holidays 10am - midday and from 2pm - 6pm.
July and August: Everyday from 9:30 am to 12:30 pm and from 2pm to 6:30 pm.

The telephone switchboard welcomes you during the opening days and times of the Tourist Information Point.

Bourget-du-Lac, town centre
Place Général Sevez
November to April: Monday to Friday from 9 a.m. to 12.30 p.m. and from 2 p.m. to 5.30 p.m.
CLOSED BETWEEN CHRISTMAS AND NEW YEAR’S DAY.
June: Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 6 p.m. Saturday : from 9 a.m. to 12 p.m.
July and August: Monday to Saturday  from 9 a.m. to 12 p.m. and from 2 p.m. to 6.30 p.m. Sunday and public holidays  from 9.30 a.m. to 12 p.m.

Chanaz, maison de Chanaz
Place Gianetto

From November to April: Monday to Friday from 10 a.m. to 12 p.m. and from 2 p.m. to 6 p.m.
May, June and October : Wednesday to Sunday from 10 a.m. to 12 p.m. and from 2 p.m. to 6 p.m. Open on public holidays.
July and August: Every day from 10a.m. to 12p.m. and from 2p.m. to 6 p.m.

Tourist Information Point


Aix-les-Bains,Grand Port
Place Edouard Herriot

Weekend in May : 10 a.m. to 12 p.m. and 2 p.m. to 6 p.m.
June to August: every day from 10 a.m. to 12.30 p.m. and from 2 p.m. to 6.30 p.m.
September: every day until September 17 included and September 23 and 24: from 9 a.m. to 12 p.m. and from 2 p.m. to 5.30 p.m.

A tactile terminal outside the building allows tourists to consult tourist information on the territory.

Saint Germain la Chambotte, La Chambotte viewpoint
In July and August.

Les Gorges du Sierroz
In July and August.*
*According to the weather.

Mobile Tourist Information Office
In July and August.

Seasonal Tourist Information Offices


In pays d'Albens

Entrelacs, Public services facility
60 rue Joseph Michaud

In Chautagne

Ruffieux, Public services facility
172b rue de Jérusalem
Caveau de Chautagne in Ruffieux
Abbaye d'Hautecombe in St Pierre de Curtille
Espace Sport et Nature du Fier in Motz
Restaurant Ô Lac! in Chindrieux

Getting around

Aix-les-Bains - Riviera of the Alps is an unspoilt rural region in the heart of the Alps, and close to major transport links. Getting to us is quick and easy!

Choose your means of transport: one hour by car from Lyon, Geneva or Grenoble, 3 hours by TGV (high-speed rail) from Paris.

 How do I get to Aix-les-Bains - Riviera of the Alps ?


Visit us by train, bus & carpooling !

Find your way to come and rest in Aix-les-Bains by comparing and combining train, bus and carpooling with our partner Tictactrip. Click HERE, to compare the routes.

Find all types of trips such as:

Train Paris - Aix-les-Bains,
Train Lyon - Aix-les-Bains.,
Annecy - Aix-les-Bains.

 

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By train

Multiple high-speed trains each day between Aix-les-Bains and Paris (3 hours) SNCF train station in the centre of Aix-les-Bains.
Daily local trains to:

By car

Plan your route to come to Aix-les-Bains - Riviera of the Alps by car:

  • 2 motorway exits on the A41 lead to our region: Aix-les-Bains Nord and Aix-les-Bains Sud.

    The motorways to reach Aix-les-Bains - Riviera of the Alps:

Why not try car-sharing?

Covoiturage exécuté par GoMoreDownload the free app !

 

 

By camper van

Pitches available all year round in our campsites or camper van service stations throughout the region
See list of camper van pitches

 

Where can I park in Aix-les-Bains - Riviera of the Alps?


Indoor parking
Hôtel de Ville d’Aix-les-Bains - Tel. 04 79 88 26 68
Chaudanne à Aix-les-Bains - Tel. 04 79 88 35 34
Prices and subscriptions: Local Police - Tel. 04 79 35 38 36
There are also car parks in all the town and village centres in the area.

How do I get around in Aix-les-Bains - Riviera of the Alps ?


Bus
The Ondea bus covers the region of Aix-les-Bains - Riviera of the Alps.

Taxis
To make your journey easier, various taxis are available 24/7.
See list of taxis

Brochures

A-vivre-23

GUIDE A VIVRE 2023

Guide to nautical activities on Lake Bourget. Paddle, sailing, swimming, wake boarding, cruises... choose your lake!

Où Dormir

Accomodation Guide Book 2023

This practical guide will allow you to find the accommodation that suits you in Aix les Bains Riviera des Alpes, whether in the city center, on the lake side, in the countryside or in the surrounding area. Discover our hotels, residences, campsites, bed and breakfasts, rentals via agencies or directly with individuals. Stock up on tips and practical advice.

Guide lac 2023

Lake Guide

Guide to nautical activities on Lake Bourget. Paddle, sailing, swimming, wake boarding, cruises... Choose your lake!

Magazine Bleu n°6 - 2023

Mag Bleu n°6

Discover edition n°6 of our magazine Aix Riviera des Alpes: a territory of links.

Discover our Riviera style through architecture, design, well-being, cuisine...

Shop Aix Riviera

A shop with the colors of Aix Riviera to bring back in your suitcase perfumes and flavors of holidays!
Gourmandises of producers (shortbreads, marshmallows, wines ...), objects worked by our craftsmen (jewels, potteries, soaps ...), essential memories ... do yourself a favor or share the best of Aix Riviera with your loved ones.
Practical side: guides, IGN maps, beach towels, caps ... for a carefree holiday!

 

Discover the shop on line
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Ours labels

AIX-LES-BAINS LAC DU BOURGET: 4-STAR WATER SPORTS RESORT

The biggest natural lake in France, the Lac du Bourget is the ideal location to enjoy water sports with a temperature of 26°C in summer!

This area of wilderness where the mountains meet the edge of the blue lake is a 3-star Water Sports Resort. With 40km of banks, 14 pleasure-boating ports equipped with 2000 rings and 10 free, supervised beaches, the fun is endless! From lazing around on the sandy beaches to the joy of sailing, and everything in between, including stand-up paddle boarding, rowing, water-skiing, canoeing, diving and kite-surfing. All ages and all abilities can enjoy the water, the outdoors and the sun.

The France Water Sports Resort certification awarded to Aix-les-Bains Lac du Bourget is a guarantee of excellent facilities and a large range of water sports, with a total of over 45 service providers around the lake.

More information on France Water Sports Resort

Nautique

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A UNIQUE HERITAGE, RECOGNISED BY UNESCO

For centuries, we have been conscious of the uniqueness and richness of our region, and we are committed to protecting it for future generations. The UNESCO classification recognises the merits of Aix-les-Bains - Riviera of the Alps and helps us to protect this bountiful land.

Pre-historic villages hidden under the waves

3000 years BC, our ancestors built villages at 4 sites around Lac du Bourget. These stilt houses in the water have been preserved by the lake, and they represent an important part of our heritage. Divers are uncovering the secrets of these settlements and value the priceless archaeological importance of this heritage.

More information on stilt houses

 

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NOT JUST A PARK, BUT A GEOPARK!

The incredible geology in the Regional Natural Park of the Massif des Bauges gives an insight into our history. This vestige of our past has been classified as a Geopark by UNESCO. As you observe the landscapes, rocks and fossils, you will have a better understanding of the 4-billion-year history of our planet. Not only that, you will discover the connections between humans and the earth. The aim of Geopark is for each inhabitant and visitor to see this area in a new light, and become committed to its sustainable development.

More information on the Geopark

 

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‘VINEYARDS AND DISCOVERY’ CERTIFICATION AWARDED TO ‘SAVOIE LAC DU BOURGET’

On the banks of the Lac du Bourget, the vines yearn for the sun and produce wines from an authentic region, where the art of wine tasting and French living have reigned supreme for centuries.

More information on the actors "Vignobles & Découvertes" label

 

Aix-les-Bains - A TOWN OF ART AND HISTORY

Aix-les-Bains is proud of its ‘Town of Art and History’ status, awarded in 2014 by the Culture and Communication Minister. This award provides national recognition for a shared project that places the awareness, protection and promotion of heritage at the heart of the town's cultural policies and urban development.

There are numerous daily activities to help you experience and learn more about our protected heritage: discovery visits, exhibitions, activities, workshops and participation in large events, such as the European Heritage Days, Garden Meetings, National Architecture Days and National Archaeology Days.

More information on ‘Town of Art and History’

sur « Ville d’Art et d’Histoire »

Tourism and disabilities

With the aim of offering better advice and a warmer welcome to people visiting Aix-les-Bains - Riviera of the Alps, the Tourist Office is committed to the ‘Tourism and Disability’ certification process.

Our actions:

  • Creating an accessible welcome area, with new signs.
  • Installing a hearing loop
  • Creating a simplified ‘Guide to Aix-les-Bains’ for disabled people, and providing a welcome brochure in large print and simplified text.
  • Making a list of places that have disabled access, but are not certified.
  • Creating a welcome team to assist disabled people.
  • Two wheelchairs are available in Aix-les-Bains: the Tourist Office in the town centre and the Grand Port Tourist Office.
  • We have created a disabled parking space 50m from the entrance to the Tourist Office and installed a doorbell.
  • The Town also has two chairs to help disabled people into the water. Two Hippocampe wheelchairs at the municipal beach. These can be used for a half-day for no charge (deposit needed for the wheelchair).

The ‘Tourism and Disability’
certification
Created by the Secretary of State for tourism and consumers in May 2001, the ‘Tourism and Disability’ certification is a national standard which validates the welcome and accessibility of tourist sites and services for people with visual, hearing, physical or mental impairments. It guarantees an efficient welcome that is adapted to the needs of disabled people, who want to go on holiday like everyone else.

An emergency? Did you know?
114 is the emergency number for people with difficulties in hearing or speaking. It's a free number for deaf and hearing-impaired people, people with speech difficulties and specific language impairments to contact emergency services by text or fax:
Ambulance (15),
Police (17)
Fire brigade (18).
More information: 
www.urgence114.fr
Send a text to 114!
If anyone you know is affected by this, let them know!

Accessible places in Aix-les-Bains - Riviera of the Alps
We offer a selection of hotels, restaurants and leisure services that have different levels of disabled access. We have carefully inspected all of the places listed here, to establish how accessible they are. You will find in this list technical descriptions divided into two accessibility levels. Moreover, different icons show the different facilities available.

See the accessible offers

Useful links

Here are a few good websites tomake your stay easier !