Contact us

Tourist office

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Are you looking for something quirky, recommendations and personalised advice that takes your preferences into account?

Our Aix-les-Bains - Riviera of the Alps experts are local to the area, and will share with you their experiences and favourite haunts.

Contact an expert

OUR ‘PLUS’ SERVICES

Make your holidays easier

We have reserved your tickets and guided tours to the main tourist attractions in the area, as well as tickets for unmissable events during your trip: festivals, concerts, plays and dances...

Download the programmes

Take some of 'Aix les Bains Riviera des Alpes' home with you

There’s a whole range of well-being products to treat a friend (or yourself!), for a souvenir of your holiday or everyday essentials (something sweet and local produce, games, books, guides, and more!)

Stay connected

Do you struggle to stay offline, even on holiday? We offer free Wi-Fi at all our information points.

Once you're here, go to our mobile site for more advice and contact.

 

OUT LOUD

Do you need to contact us by telephone? Call us on 04 79 88 68 00.

 

LET'S MEET UP

Wherever you are, we will be there.

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Permanent Tourist Information offices


The information offices in downtown Aix-les-Bains and Bourget-du-Lac have reopened to the public since May 18, only in the morning from 9 a.m. to 12:30 p.m. The switchboard is maintained 7 days a week from 9 a.m. to 9 p.m. non-stop, as is the online chat.

Thank you for your understanding.

Aix-les-Bains, Information centre (town centre)
Place Maurice Mollard
December and January: Monday to Saturday from 9am - midday, and from 2pm - 5:30pm.
February to November: Monday to Saturday from 9am - midday and from 2pm - 6pm.
July and August: Monday to Saturday from 9am - 12:30pm, and from 2pm - 6:30pm.
Open on Sundays and bank holidays from May to September from 10am - midday and from 2pm - 6pm.

Aix-les-Bains, Aqualis - Petit Port

 CURRENTLY CLOSED
54 Esplanade Jean Murguet
November to February: closing except school holidays in Zone A: Everyday from 10am to 12pm and from 2pm to 6pm.
March to June: Wednesday, Saturday, Sunday and public Holidays from 10am to 12am and 2pm to 6pm.
July and August: daily from 9am to 12.30pm and from 2pm to 6pm.
September and October: Wednesday, Saturday, Sunday and public Holidays from 10am to 12am and 2pm to 6pm.
July and August: daily from 9am to 12.30pm and from 2pm to 6pm.Bourget-du-Lac, town centre
Place Général Sevez
December and January: Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 5.30 p.m.
February, March, April, September, October and November: Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 6 p.m.
May, June: Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 6 p.m. Saturday morning from 9 a.m. to 12 p.m.
July and August: Monday to Friday from 9 a.m. to 12 p.m. and from 2 p.m. to 6.30 p.m. Saturday, Sunday morning and public holidays from 9 a.m. to 12 p.m.Chanaz, maison de Chanaz
Place Gianetto
From September to April: Monday to Friday from 10 a.m. to 12 p.m. and from 2 p.m. to 6 p.m.
from April 8, 2020 to November 1, 2020 inclusive: Wednesday to Sunday from 10 a.m. to 12 p.m. and from 2 p.m. to 6 p.m. Open on public holidays.

Tourist Information Point


Aix-les-Bains,Grand Port
Place Edouard Herriot

Bourget-du-Lac, the château Thomas II
Exceptionaly closed in 2020.

Saint Germain la Chambotte, La Chambotte viewpoint
From 7 July – 30 August : Tuesday to Sunday and bank holidays from 2pm – 6pm.

Seasonal Tourist Information Offices


In pays d'Albens

Entrelacs, Public services facility
60 rue Joseph Michaud

In Chautagne

Ruffieux, Public services facility
172b rue de Jérusalem
Caveau de Chautagne in Ruffieux
Abbaye d'Hautecombe in St Pierre de Curtille
Espace Sport et Nature du Fier in Motz
Restaurant Ô Lac! in Chindrieux

Getting around

Aix-les-Bains - Riviera of the Alps is an unspoilt rural region in the heart of the Alps, and close to major transport links. Getting to us is quick and easy!

Choose your means of transport: one hour by car from Lyon, Geneva or Grenoble, 3 hours by TGV (high-speed rail) from Paris, or 4 nearby airports.

 How do I get to Aix-les-Bains - Riviera of the Alps ?


Use our multi-transport search engine to find the best mode of transport for you (plane, train, bus) :

Where are you coming from?

powered by vivanoda

By plane

4 airports surrounding Aix-les-Bains - Riviera of the Alps

By car

Plan your route to come to Aix-les-Bains - Riviera of the Alps by car:

  • 2 motorway exits on the A41 lead to our region: Aix-les-Bains Nord and Aix-les-Bains Sud.

    The motorways to reach Aix-les-Bains - Riviera of the Alps:

Why not try car-sharing?


Covoiturage exécuté par GoMoreTéléchargez l'application gratuite !

 

By camper van

Pitches available all year round in our campsites or camper van service stations throughout the region
See list of camper van pitches

 

Where can I park in Aix-les-Bains - Riviera of the Alps?


Indoor parking
Hôtel de Ville d’Aix-les-Bains - Tel. 04 79 88 26 68
Chaudanne à Aix-les-Bains - Tel. 04 79 88 35 34
Prices and subscriptions: Local Police - Tel. 04 79 35 38 36
With the Carte d’Hôte, enjoy a 50% discount on all indoor parking in the town for 1 - 3 weeks.
There are also car parks in all the town and village centres in the area.

How do I get around in Aix-les-Bains - Riviera of the Alps ?


Bus
The Ondea bus covers the region of Aix-les-Bains - Riviera of the Alps.
Carte d’Hôte holders can enjoy free transport on all Ondea buses.

Taxis
To make your journey easier, various taxis are available 24/7.
See list of taxis

Brochures

Shop Aix Riviera

A shop with the colors of Aix Riviera to bring back in your suitcase perfumes and flavors of holidays!
Gourmandises of producers (shortbreads, marshmallows, wines ...), objects worked by our craftsmen (jewels, potteries, soaps ...), essential memories ... do yourself a favor or share the best of Aix Riviera with your loved ones.
Practical side: guides, IGN maps, beach towels, caps ... for a carefree holiday!

 

Découvrir la boutique
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Aix Riviera Pass

NEW: Aix Riviera Pass makes your stay easier!

Do you want to be a savvy traveller and take advantage of numerous perks?

With the Aix Riviera Pass, no need to get out your purse - your activities are free when you buy a pass! Enjoy free activities and discounts, as you explore the whole of Aix-les-Bains - Riviera of the Alps.

Included with the pass:

  • Free activities at numerous tourist destinations throughout the region: visits, museums, casinos, cruises, pools, beaches and tourist trains.
  • Discounts on shows, guided tours and cinema tickets.

Packages:

  • 24h
  • 48h
  • 72h
  • 3 weeks
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Our certification

AIX-LES-BAINS LAC DU BOURGET: 3-STAR WATER SPORTS RESORT

The biggest natural lake in France, the Lac du Bourget is the ideal location to enjoy water sports with a temperature of 24°C in summer!

This area of wilderness where the mountains meet the edge of the blue lake is a 3-star Water Sports Resort. With 40km of banks, 14 pleasure-boating ports equipped with 2000 rings and 10 free, supervised beaches, the fun is endless! From lazing around on the sandy beaches to the joy of sailing, and everything in between, including stand-up paddle boarding, rowing, water-skiing, canoeing, diving and kite-surfing. All ages and all abilities can enjoy the water, the outdoors and the sun.

The France Water Sports Resort certification awarded to Aix-les-Bains Lac du Bourget is a guarantee of excellent facilities and a large range of water sports, with a total of over 45 service providers around the lake.

More information on France Water Sports Resort

Nautique

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A UNIQUE HERITAGE, RECOGNISED BY UNESCO

For centuries, we have been conscious of the uniqueness and richness of our region, and we are committed to protecting it for future generations. The UNESCO classification recognises the merits of Aix-les-Bains - Riviera of the Alps and helps us to protect this bountiful land.

Pre-historic villages hidden under the waves

3000 years BC, our ancestors built villages at 4 sites around Lac du Bourget. These stilt houses in the water have been preserved by the lake, and they represent an important part of our heritage. Divers are uncovering the secrets of these settlements and value the priceless archaeological importance of this heritage.

More information on stilt houses

 

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NOT JUST A PARK, BUT A GEOPARK!

The incredible geology in the Regional Natural Park of the Massif des Bauges gives an insight into our history. This vestige of our past has been classified as a Geopark by UNESCO. As you observe the landscapes, rocks and fossils, you will have a better understanding of the 4-billion-year history of our planet. Not only that, you will discover the connections between humans and the earth. The aim of Geopark is for each inhabitant and visitor to see this area in a new light, and become committed to its sustainable development.

More information on the Geopark

 

‘VINEYARDS AND DISCOVERY’ CERTIFICATION AWARDED TO ‘SAVOIE LAC DU BOURGET’

On the banks of the Lac du Bourget, the vines yearn for the sun and produce wines from an authentic region, where the art of wine tasting and French living have reigned supreme for centuries.

The ‘Vineyards & Discovery’ Certification has been awarded to the ‘Savoie, Lac du Bourget’ wine-tourist destination for the quality of its tourist provision and offers a selection:

  • 17 wine cellars
  • 7 places to stay
  • 5 restaurants
  • 7 activity providers (lake cruise, sporting or fun activities...)
  • 5 heritage sites (museums or hikes)

For 5 years, around 50 passionate wine professionals care about sharing their love of good work and their ancient knowledge through this certification.

Enjoy the unique experiences of simple pleasures, culinary delights, tasting local flavours and produce.  Take a moment to wander along the sun-soaked hillside overlooking the lake, eat a picnic in the shade of an arbour amongst the vines, go into a cool wine cellar to taste the wines and try to recognise the notes of red fruit, pepper and white flowers...  Enjoy precious and timeless moments with family and friends, right in nature!

Expert focus:

  • 570 hectares of vineyards on the slopes of the Haut Rhône and on the banks of the Lac du Bourget
  • Famous wines: Savoyard appellation wines: Seyssel and Roussette de Savoie; Jongieux, Marestel, Monthoux and Chautagne crus.
  • Red wines: Gamay, Mondeuse, Pinot noir; white wines: Aligoté, Altesse, Jacquère, Chardonnay

More information on Vineyards & Discovery

sur Vignobles & Découvertes

Aix-les-Bains - A TOWN OF ART AND HISTORY

Aix-les-Bains is proud of its ‘Town of Art and History’ status, awarded in 2014 by the Culture and Communication Minister. This award provides national recognition for a shared project that places the awareness, protection and promotion of heritage at the heart of the town's cultural policies and urban development.

There are numerous daily activities to help you experience and learn more about our protected heritage: discovery visits, exhibitions, activities, workshops and participation in large events, such as the European Heritage Days, Garden Meetings, National Architecture Days and National Archaeology Days.

More information on ‘Town of Art and History’

sur « Ville d’Art et d’Histoire »

Tourism and disabilities

With the aim of offering better advice and a warmer welcome to people visiting Aix-les-Bains - Riviera of the Alps, the Tourist Office is committed to the ‘Tourism and Disability’ certification process.

Our actions:

  • Creating an accessible welcome area, with new signs.
  • Installing a hearing loop
  • Creating a simplified ‘Guide to Aix-les-Bains’ for disabled people, and providing a welcome brochure in large print and simplified text.
  • Making a list of places that have disabled access, but are not certified.
  • Creating a welcome team to assist disabled people.
  • Two wheelchairs are available in Aix-les-Bains: the Tourist Office in the town centre and the Grand Port Tourist Office.
  • We have created a disabled parking space 50m from the entrance to the Tourist Office and installed a doorbell.
  • The Town also has two chairs to help disabled people into the water. Two Hippocampe wheelchairs at the municipal beach. These can be used for a half-day for no charge (deposit needed for the wheelchair).

The ‘Tourism and Disability’
certification
Created by the Secretary of State for tourism and consumers in May 2001, the ‘Tourism and Disability’ certification is a national standard which validates the welcome and accessibility of tourist sites and services for people with visual, hearing, physical or mental impairments. It guarantees an efficient welcome that is adapted to the needs of disabled people, who want to go on holiday like everyone else.

An emergency? Did you know?
114 is the emergency number for people with difficulties in hearing or speaking. It's a free number for deaf and hearing-impaired people, people with speech difficulties and specific language impairments to contact emergency services by text or fax:
Ambulance (15),
Police (17)
Fire brigade (18).
More information: 
www.urgence114.fr
Send a text to 114!
If anyone you know is affected by this, let them know!

Accessible places in Aix-les-Bains - Riviera of the Alps
We offer a selection of hotels, restaurants and leisure services that have different levels of disabled access. We have carefully inspected all of the places listed here, to establish how accessible they are. You will find in this list technical descriptions divided into two accessibility levels. Moreover, different icons show the different facilities available.

See the accessible offers

Useful links

Here are a few good websites tomake your stay easier !